How to Place an order?
Select the desired product and ADD TO CART. You can continue shopping or EDIT BAG and then Proceed to Checkout. At checkout, you can either log into your account, create an account or checkout as a guest.
How fast will my order be processed – for domestic orders?
We process all orders within 1-3 business days after the order is placed and as soon as your payment is verified. Business days are Mondays through Fridays, excluding holidays. Please note that we do not process, ship orders on Saturdays and Sundays or on US Federal Holidays.
Orders placed on these days will be processed the following business day. Delivery is dependent on our carriers (USPS and DHL) and can be subject to weather delays.
Orders may take longer than usual during sale seasons such as Black Friday, Cyber Monday, and others.
How fast will my order be processed – for international orders
Orders placed on weekdays will be processed within 1-3 business days after the order is placed. Please note that we do not process, ship orders on Saturdays and Sundays or on Holidays. Business days are Mondays through Fridays, excluding holidays.
International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates. International orders are categorized as placed outside the US.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of the order directly on your package. It is at the sole discretion of customs agents to release your package.
If your order takes longer, please email us at email@example.com
Can I cancel or change my order?
We process and complete orders as quickly as possible. If you have any modification requests or need to cancel, please contact immediately after placing your order at firstname.lastname@example.org. We cannot guarantee that we will be able to cancel or modify, but we will try our best to accommodate all requests.
What to do if a product is sold out?
For products that are sold out, please find the ‘notify me when available’ button on the product pages and add your e-mail address to the Waitlist. Once the product is back in stock, you will be notified via e-mail.